Thursday 1 March 2012

Gaining self confidence

Selling can sometimes seem like a form of confrontation. That explains why many salespeople find the process difficult or nerve rocking. Substitute positive expectation of success for of failure, and selling becomes an enjoyable experience.

PRESENTING CLEARLY
If you are nervous, you may be tempted to rush your sales pitch. Approach the sale with positive expectation, and deliver your lines at a steady pace.  Speak with clarity and force, and avoid gabbling. Look out for signs that your speech has delivered the message by watching the other party's body language, and by asking questions related to what you said. Always be prepared to slow down, and do not be afraid of silences...




GIVING THE RIGHT IMPRESSION
How you look and behave has a direct bearing on confidence on both sides of the table. Dress with care, knowing that a well pressed suit or outfit, like a neat haircut, conveys a message to the client. A good stance, direct eye contact, a firm hand handshake, and excellent manners all send positive messages. However, do not relay on your personal attributes and appearance and knowledge. The effort to conceal ignorance and unreadiness creates insecurity, which will undermine your efforts to feel confident....


COPING WITH REJECTION
The potential customer may not like you, what you are selling, or how you are selling it. The risk of being  rejected by a customer is always daunting. The first in building self-confidence is to understand the negative feelings are counter-productive and ill- founded. Be aware that what you think of yourself matters more than what you believe what others think of you. Never say or think "no" for somebody else, but recognize that they , like you have the right to refuse an offer. Remember that their refusal is not your failure, But their lost opportunity........

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